Tech Support

Our local team of IT professionals is prepared to assist you in cases where personal service is required to get you and your computer up and running again.

Local Customer Support

We provide comprehensive technical support of your computers including anti-virus, spyware protection, Windows updates and more. This keeps your business protected and allows you to focus on building your real estate business.

Help Desk

We provide 24/7 access to any technical support issue through a toll-free number, where you will be connected to IT experts that will diagnose, recommend and track a resolution to your issue at no charge.

Tech Tutorials

Through our innovative C:BOLT (Coldwell Banker Online Training) suite, we have created free tutorials on basic tech tips, Microsoft Office, Top Producer and other marketing and business technology platforms. The instructors for these sessions include local managers, experienced sales associates, staff members as well as national trainers and instructors.

WiFi

All of our neighborhood branch offices contain high speed WiFi access enabling you to work from any of our locations. Further, it gives you access to branch office printers and business files.

Resource Computers and Printers

Each of our neighborhood branch offices have PC workstations with high speed connectivity complete with a suite of business applications. Each office also offers black & white and color printers to support your business.

Mobile Devices

We have tiered support to integrate your Blackberry, Windows Mobile and iPhone devices for either basic e-mail access or full level calendar and other function synchronization.

Online Forms

We provide a comprehensive platform and foundation for you to build your business upon, and have thought of everything from having the latest in PDF fillable forms available online, to an intranet with electronic tools all designed to keep you focused on the business of real estate.