Tech Support Services

Our local team of IT professionals is prepared to assist you in cases where personal service is required to get you and your computer up and running again.

Local Customer Support
We provide the opportunity to gain access to comprehensive technical support of your computers including anti-virus, spyware protection, Windows updates and more. This keeps your business protected and allows you to focus on building your real estate business.

Help Desk
The company provides 24/7 access to any technical support issue through a toll-free number, where you will be connected to IT experts that will diagnose, recommend and track a resolution to your issue at no charge.

Training
Through our innovative C:BOLT (Coldwell Banker Online Training) suite available 24/7, we have created free tutorials on basic tech tips, Microsoft Office, Top Producer and other marketing and business technology platforms. The instructors for these sessions include local managers, experienced sales associates, staff members as well as national trainers and instructors.

WiFi
All of our neighborhood branch offices contain high speed WiFi access enabling you to work from any of our locations. Further, it gives you access to branch office printers and business files.

Resource Computers and Printers
Each of our neighborhood branch offices have high quality PC workstations with high speed connectivity complete with a robust suite of business applications. Each office also offers black & white and color printers to support your business.

Mobile Devices
We have tiered support to integrate your Blackberry, Windows Mobile and iPhone devices for either basic e-mail access or full level calendar and other function synchronization, and all of our future applications are being built to be mobile friendly.